Privacy Policy

1. Information We Collect

When you use Chicken Lab, we may collect:

• Name, phone number, and delivery address (for order fulfillment)
• Order history and customization preferences
• Device type and usage patterns (for app improvement)
• Payment method type (we do not store full card details)

2. How We Use Your Information

• To process and deliver your orders
• To send order status updates via WhatsApp or SMS
• To improve the Chicken Lab experience
• To notify you of relevant offers (with your consent)

3. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data may be shared only with delivery partners for order fulfillment and with payment processors to complete transactions.

4. Data Retention

We retain your account and order data for as long as your account remains active or as required by applicable law. You may request deletion of your data by contacting us.

5. Cookies

Chicken Lab uses essential cookies to maintain your session and cart. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings.

6. Security

We implement industry-standard security measures to protect your data. Payments are processed via encrypted, PCI-compliant gateways. We never store raw card numbers.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications

8. Contact

For privacy-related queries, email us at chef@chickenlab.io.